This message is written with a single line per paragraph, a common fault. It's here rather than in the main page because it confuses some web browsers and makes them try to make the rest of the display as wide. You'll know if your browser is affected if this paragraph is also on a single line.Draft for review This document has not yet been completed, though the contents as they are are probably sound. If you're interested, I'd appreciate some feedback.
Please accept our sincere apologies for the problems. We have recently identified issues with one of our delivery partners and are currently working with them to ensure that such problems will not occur again. A replacement shipment is on its way and should arrive tomorrow. The tracking number is 47110185BZT/CU. As mentioned above, we are currently working with our delivery companies to solve these issues. We will ensure that until we have solved these problems, we will ship any further shipments with an alternative partner. The Board of Directors will consider further steps. Foogizmos values Frobulate Inc. as one of our most important customers. One of our customer relations managers will contact you by Friday midday to explain the current state of our investigations. Date: Wednesday, 5 January 2005 at 1:13 AM From: A. Angry Customer <aangry@frobulate.org> To: complaints Subject: Your last delivery of gizmos I have never in my life received such a terrible delivery of gizmos. The packaging was so damaged that it appears 5 gizmos got lost; the remainder were oozing gobubble, and even those which appeared to be undamaged would not frobulate correctly. Please ensure that this shipment is replaced by Friday and indicate how you intend to ensure that these problems will not arise again. If we do not get satisfaction in either of these points by CoB Friday, 7 January, we will be forced to reconsider our business relationship.